General Terms and Conditions (GTC) – Gasthof Hirsch
1. Scope
These General Terms and Conditions apply to all contracts for the rental of hotel rooms for accommodation as well as all other services and deliveries provided to the guest by Gasthof Hirsch.
2. Conclusion of contract
The accommodation contract is concluded upon the inn's acceptance of the guest's booking. A written or electronic booking confirmation may, but is not required, be provided.
3. Prices and services
The prices quoted include VAT. By booking, the guest accepts the prices and services according to the current price list.
4. Payments
Payment is due at the latest upon check-in in cash or by debit/credit card, unless otherwise agreed. The inn reserves the right to request an appropriate advance payment upon booking.
5. Withdrawal / Cancellation
Cancellations must be made in writing. The following cancellation conditions apply:
Up to 3 days before arrival: free of charge
2nd day or in case of non-arrival (no-show): 100% of the total price
We recommend taking out travel cancellation insurance.
6. Arrival and departure
The room is available to guests from 2:00 PM on the day of arrival. On the day of departure, the room must be vacated by 11:00 AM. Late departures may result in an additional charge of one day.
7. Liability
The inn is not liable for loss or damage to items brought into the hotel unless the damage was caused intentionally or through gross negligence.
8. House rules
By checking in, guests accept the house rules. Smoking is not permitted in the rooms or public areas. Pets are allowed only by prior arrangement.
9. Data protection
The guest’s personal data will be stored and processed exclusively for the purpose of fulfilling the contractual relationship and in accordance with the GDPR.
10. Final provisions
The place of jurisdiction, to the extent permitted by law, is the registered office of the inn. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.
11. Arrival conditions
Since we are a small family business and cannot be present at the reception all the time, we ask our guests to inform us in advance of their expected arrival time.
Please let us know when you plan to arrive – we will endeavor to welcome you personally. If this isn't possible, our key safe is available for contactless self-check-in.